Correct BA staff in all departments delude themselves into thinking that they beat management most times when faced with T & C changes. All too often the staff are the losers because much protection and account is given to the weak, lame and lazy that make up an unhealthy percentage of BA staff in most areas. Usually the staff side negitiators do us few favours, many of seem to be working for another company and seem sometimes to be as bright as the managers we criticise.