I think what he may be saying is that the Licensed Aircraft Maintenance Engineers (as per the title on their licence - the clue is in the name...) are sick of being treated poorly and blamed for everything (not to mention their pay...) and as such are no longer willing to bend the rules or go the extra mile to help out the company. I'm sure they are playing exactly be the rules, which of course due to their lack of decent manpower numbers will inevitably lead to delays.