Thank you greuzi for your post.
I have just skimmed through the 1998 and 2004 Versions of SGHA and assume the changes for 2008 are evolutionary rather than dramatic?
I can see how the Carriers RFP would lead to an all boxes ticked result from all the GHAs (something common in other service provision industries) where the only apparent difference is price.
Whilst not personally directly affected, I hope Groundhand, psi42 and yourself are right and the GHAs are breaking what had become a vicious circle.
Opssys