All very well for the "company", which has no incentive to do anything about the lack of staff / resources etc etc. No so good for the employees.
The day the AAVA agreement went live was the day that atcos shot themselves in the foot in that respect.
What incentive for management to staff to the supposed numbers when we are queuing up to prostitute ourselves?
I do smile at the "sack half the office workers" type posts. I don't know enough to know whether or not we really are over or understaffed in such positions but I know for sure the complaints that would very quickly be showing up on here when claims or AAVA payments and the like were deemed to not be being paid quickly enough etc etc.
The poor old admin staff can't win.