Thanks to a change in life’s (mis)fortunes, that left me without a permanent base, I needed a desktop replacement. As this was probably going to be my last ever PC purchase I went for a top of the range Acer Aspire, with bells and whistles (no wife though!), and bought it from Laptops Direct.
I can’t comment on how much life I might have got out of it as it packed up the second day. That was 6 months ago and neither manufacturer nor vendor could give a d*mn. After 5 months I did manage to get my money back from the credit card company though. So, if anyone knows how to bring an Acer out of “hibernation lockup” I’d be interested to hear from them. No, I can’t use the recovery discs as they are loaded onto the hard drive... probably along with the manual but I never got that far. Depending on who (eventually) answers the email, Acer can either supply or not supply the discs. Probably the latter as they have my order... I think! I’ve no acknowledgement or discs but at least the money hasn’t been taken from my card either.
And the moral of the story? Any machine is only as good as the customer service and in the case of Acer and Laptops Direct it’s non-existent.