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SLF here.....Was a PAX on a WX induced situation years ago aboard Delta.
We had been delayed due to severe thunderstorms all around the southeast but finally departed to ATL. Then WX became worse 10 miles out ATL. Cptn took the hole ATC offered but right around 500' (and I swear it was closer to 200') he initiated not a go around, but aborted the landing into ATL all together due to windshear. It was undoubtedly the worst I've ever experienced with the turbulence and lightning as we were now going back up into the storm (people screaming, praying, crying and puking). We were directed to TYS and once at the gate, I was sitting in the cockpit chatting with the crew about the events and as passengers disembarked, they were either grateful to be alive or gave him S#iT for risking their lives. Most had no appreciation he'd probably saved them.
My point is that having seen the ungrateful PAX for myself, the Captain told me that Delta would undoubtedly get calls about his flight and his decision. These days, my guess is that PAX want immediate gratification on "being heard" and the media indulges them. What a waste of time and attention. There just isn't the level of respect for flight crew anymore and I think the media are to blame.
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