You are correct, retention is not a major issue, but how much of that is to do with job/pension security and the 'fear' of letting go of that safety net, as opposed to how good the 'career' is?
Nope, I would say it is because the branch has such a great number of thoroughly decent, caring and capable managers, who look after their staff, ensure people's careers are mapped out ahead of them, encouraged to take part in sport, presented with the opportunity to travel and are highly valued.
That's what retains people (although money does help).
