My thoughts are with those pax who got caught up in the chaos on that
Friday having experienced the check-in area on a "normal day" yesterday.
I have to say the staff on check-in, security at the gate were first class
(flew Connect). Massive queue at check-in so I went and used the self-service machines leaving the wife & kids in the queue. However the process only took about a minute and even in that time somebody had asked my wife if she wanted to use the machines.
I also thought airside was very good and well laid out.
Arriving at BCN the week before was painful, landing at 13.35 and
picking the bags up 50 minutes later, some of that was down to the
15 minute taxi to the stand and parking remote.
All in all not a bad experience, the bag wait was
but to the staff during my visit
Still don't agree with the ones who took such drastic action on that Friday.
Pete