PPRuNe Forums - View Single Post - Virgin ‘Happy Hour’ Innovation – Fares from $1
Old 17th Jan 2005, 09:29
  #2 (permalink)  
Eastwest Loco
 
Join Date: Apr 2000
Location: Devonport Tasmania Australia
Posts: 1,837
Likes: 0
Received 0 Likes on 0 Posts
It is indeed a great marketing tool, with upsell their major hope if the ultra cheapies arent available. The problem is that when they threw the huge promo onto the website, I couldn,t find the agents login.

I had to finally found it lurking under site map and lost 10 minutes on hold - never answered while I ratted for it.

Obviously DJ don't want to lose another 5-8% to Agents on the ultra cheapies, not that it is worth our while unless charging $10 per passenger sector as a service fee, but I was trying to book short haul fares worth $700.00 for 2 passengers.

Marketing needs a good hard slap up the side of the head for that little gem.

EWL
Eastwest Loco is offline